Tuesday, September 27, 2011

Which Do You Hear, the Messenger, or the Message?

One of the things about human nature I've noticed is how often people will hear a messenger, but not the message. That is to say, what is being said seems less important to the listener than who is saying it or how it's said (or both).

When evaluating information coming to us, there are preconceptions people place on those providing the information. This prejudges the information, deeming what is being said to be valid or invalid simply because of who is speaking. Even the manner of delivery will have an impact on whether anyone bothers to listen to what's being said.

This proclivity becomes especially pronounced in politics. If the person saying things (regardless of the "things" being said) has a bad "presence", poor speaking voice, odd appearance or a history of saying/doing really odd things, the listeners will not hear what's being said. They'll focus on the oddities, the things that bother them, rather than on the words coming out of the speaker's mouth.

This is, of course, a two-edged sword. A "bad" politician will be unable to sway a crowd with presence/appearance/voice alone. But a "good" politician won't have to say anything memorable, relevant or factual provided s/he says it in a manner that is presentable, visually appealing and appeals to the aural needs of the crowd.

A few years ago in the late fall, during a commemoration of fallen war dead, a tall, awkward-looking, soft-voiced man stood up and spoke for a few minutes. He followed several speakers who orated with great passion and at length, to the delight of the crowd. There were several reporters covering the event. Barely anyone noticed what was being said by this tall, awkward-looking man and only one reporter out of dozens jotted down the speech for posterity. It was a remarkably short speech.

The presentation of the speech was poor. Barely anyone noticed when it was being delivered. Few paused in their writing from the previous speaker's orations and several never heard it at all. But it became one of the most moving speeches in human history - only AFTER it was published where no one had to listen to the speaker or be distracted by the now utterly lost and irrelevant but well spoken orations of the others at that event.

The speech started out, "Four score and seven years ago, our fathers brought forth upon this continent a new nation, conceived in liberty and dedicated to the proposition that all men are created equal..."

In this case, what was being said was FAR AND AWAY better than how it was said, or even who said it.

Sadly, in today's world, we are caught in a reality of sound bites. The three minutes it takes to recite the Gettysburg Address is too long for the attention span of news organizations who seem to think that quick, out-of-context or viciously short barbs and quips are actually relevant provided the right people say them. We are becoming less concerned about what people say, than how they say it or even who is saying it.

Politicians are great at rhetoric. All you need do to to get people cheering is to stand up on a stage, toss a bit of confetti in the air, drop some appropriately colored balloons and shout, "God Bless America!" in a well practiced, booming voice. But the "science" behind his goes a few steps further, and was touched upon in my "Rednecks" post.

Politicians never say insightful things today like Lincoln did 146 years ago. Today, politicians are strictly out to get elected. Lincoln was speaking to the future beyond the next election. In order to get elected, politicians now have talking points and each time, those points are changed slightly to accommodate the prejudices, sensibilities and expectations of the crowd. All of these talking points can be summed up with the phrase, "I believe in what you believe in, so vote for me."

It doesn't mean the politician is telling the truth.

At a Democratic rally, you'll hear politicians talking about protecting the environment, reducing military spending, increasing aid to the needy. At Republican rallies, you hear them talking about banning gay marriage and abortions, building a strong America with a strong military and bringing prayer back to schools. Both sides talk about fiscal responsibility (Yes, the liberals actually do that because to do otherwise would be to play to the stereotype). Both sides talk about doing the "will of the people" because "it's what Americans want!"

So you elect your liar of choice and what happens? Pretty much nothing. Neither side is willing to let the other side "win". One side's America isn't the other side's America. WHAT they said means nothing. It was all in the delivery. Next time you go to a political rally, LISTEN TO THE WORDS. The actual amount of meat (or meaning) in them wouldn't feed a hummingbird. Look at the crowd and judge for yourself if those words are just what they want to hear, or actually go beyond the moment (or at least beyond the coming election).

I don't expect politicians to be Mark Twain, Winston Churchill or Abraham Lincoln in what they say. Great oratory isn't written by the orators these days. Often times, great oratory isn't even written by anyone. It's all sound bites of quick, compact messages designed to influence you and convince you to vote for that guy (or gal). They don't move you so much as stick to you so that when you're in the voting booth, you vote for them in the hopes those sticky, icky bits of bites will FINALLY wash off.

And be forgotten.

With all the rhetoric out there in politics today, it's easy to get caught up in the stickiness of it all. But keep in mind, that stickiness is deliberate. They don't want you to remember what they said (god forbid they be held accountable for all of those promises!). They want to sell that feeling you had when you were cheering them (even if you weren't quite sure why you were doing that) long enough for you to go to the polls and vote for them.

At Gettysburg in 1863, when Lincoln finished his speech, there was a smattering of applause from the gathered dignitaries and reporters. That reception of his few minutes of speaking was almost silent compared to the cheers and applause which had punctuated the conclusions of the previous speaker's remarks. Lincoln thought what he had said was not liked or, worse, somehow insulting. The war between the states was a time of great passion, great emotion and great suffering. Our nation had been torn asunder by innate differences in how we viewed our fellow man and was poorly stitched back together by the imprecise, violent surgery of war without the benefit of anesthesia.

Over the years, that short speech, delivered so poorly by a man who would be assassinated fifteen months later because of the delusions of those who refused to accept the changes which had been wrought on the nation, has since resonated throughout American history. In the Boston Globe, on June 1st, 1865, a reporter wrote,
"Lincoln was mistaken that "the world will little note, nor long remember what we say here." Rather, the Bostonian remarked, "The world noted at once what he said, and will never cease to remember it. The battle itself was less important than the speech."
No one remembers what the other speakers said. It was a bunch of bombast, pomp and circumstances. To quote another man who was good with a phrase,


To-morrow, and to-morrow, and to-morrow,
Creeps in this petty pace from day to day,
To the last syllable of recorded time;
And all our yesterdays have lighted fools
The way to dusty death. Out, out, brief candle!
Life's but a walking shadow, a poor player,
That struts and frets his hour upon the stage,
And then is heard no more. It is a tale
Told by an idiot, full of sound and fury,
Signifying nothing.

Think about THAT the next time someone is speaking to you from a podium and inflames your passions about the things you think you believe in. Are those issues you're cheering about really that important? Or are you just so lost in the moment, you don't think about the future? Or, worse, do you even know why, or what, you're cheering?

The future is out there, and it's coming at us faster than you think. Next time you see a politician, LISTEN to what is being said. If you come away hungry, they're not saying enough. And if they're not saying enough now, there won't be enough from him when the future arrives.

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